Travel Assist provides 365/24/7 access to emergency medical and travel assistance services not covered by basic health and travel insurance plans. The benefits range from providing medical support if ill or injured to helping find lost luggage to evacuating for medical reasons or during political unrest. This program is available when traveling 100 miles or more away from home and abroad.
If you’re planning to travel for business or pleasure any time soon, you could run into an emergency you don’t expect. This emergency could be magnified if you’re surrounded by strangers in a foreign place, speaking a language you don’t know well without any medical facilities nearby.
That’s when AssistPlus can come to your rescue.
With AssistPlus, just one call puts you in touch with (and pays for) critical medical and travel assistance services, 24 hours a day, 365 days a year — when you are 100 miles or more away from your home!
AssistPlus is not medical or travel insurance. AssistPlus provides you with access to valuable medical and travel assistance benefits that are not covered by your basic health or travel insurance plan.
Since they are not considered health benefits — your acceptance is guaranteed in AssistPlus. No medical exams, health history or other information is required. Plus there are no age restrictions.
AssistPlus provides you with access to these valuable emergency medical and travel assistance benefits when you are 100 miles or more away from home:
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What is AssistPlus?
Why would I need AssistPlus?
Won’t my medical insurance help me and pay for my care?
Does AssistPlus work if my medical emergency is an illness — not just an accident?
Can I get help in every country?
Do I have to answer any health questions or undergo a medical exam to get this protection?
Is AssistPlus the same as travel insurance?
How much does AssistPlus cost?
Will these services be provided in the U.S. if something happens closer to home?
Can I protect my family with AssistPlus too?
How often can I use the benefits?
Can I reach a live person 24 hours a day, 7 days a week — no exceptions?
Will AssistPlus help my daughter who is away at college but planning to study overseas?
How can I sign up for AssistPlus?
Once I register, how soon will I receive the plan details?
We're here to help! Please contact us in whatever manner is most convenient for you.
New Benefits, Ltd.
14240 Proton Road
Dallas, TX 75244
1-800-800-7616 (Program Administrator)
Please have your AssistPlus member # available
M-F 7am-7pm CT
| Emergency Medical & Travel Assistance Calls Phone (available 24/7)
855.878.9583 (Inside the U.S.A)
603.328.1327 (Outside the U.S.A)
Assistance with Registration in the Plan
12421 Meredith Drive
Urbandale, IA 50398
1-800-289-2763 (Mercer Consumer)
M-F 8am-5pm CT
Heart Attack in Mexico
Helpful Customer Service
Nephew critically injured
May not be available in all states.